Delete your account
You can request deletion of your LingoDuet account and associated translation data from inside the app or by contacting support.
Delete from inside the app
Open LingoDuet on your device and follow these steps:
- Go to Settings
- Select Account Management
- Tap on Delete Account
- Confirm the prompt to permanently delete your data
Request deletion by email
If you have already uninstalled the app or cannot access your account, please send an account deletion request from the email address linked to your account.
support@lingoduet.appPlease use "LingoDuet Account Deletion Request" as the subject line so our team can verify and process your request immediately.
Data deleted
Upon account deletion, the following data is permanently wiped from our secure servers:
- Your user authentication and profile credentials
- Locally synced translation preferences (if any)
- Any cached on-device history linked to your unique identifier
Data that may be retained
Please note that basic billing details, subscription histories, or transaction logs may be securely retained by third-party platforms (such as Apple App Store or Google Play) in accordance with their standard compliance and operational legal requirements.
Processing time
Account deletions initiated directly within the app are processed instantly. Requests made via email will be handled within a reasonable verification window once account ownership is confirmed.
Please use "LingoDuet Account Deletion Request" as the subject line so our team can verify and process your request immediately.